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Order Processing
Please allow up to 5 business days to process your order. Once your order has been processed, you can expect an email to let you know your order is on the way and share tracking details if applicable.

Local Delivery
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within Qatar. If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
Local orders will be fulfilled within 3 business days.

International Shipping
We offer free worldwide shipping with DHL. All shipments will have an associated tracking number, which will be shared in an email at the time the order is dispatched. Please allow up to 20 business days for shipments to arrive at your destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. EON Timepieces Trading and Services is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, Returns and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice@eonwristwatches.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. You can review our comprehensive return and refund policy here.