Watch Care
Cleaning the Watch Crystal
1
Fill a small dish with lukewarm water and a soft cloth. We recommend using microfiber cloths for any watch cleaning procedures.
2
Dip the cloth into the liquid and run it across the glass in circular motions. Do not apply excessive pressure, you are just trying to remove any debris or dirt collected on the watch crystal.
3
Remember to clean the back of the watch as well.
4
Dry the watch with a dry microfiber cloth.
Cleaning the Case
1
Carefully remove the strap off the watch. This will allow you to get easier access between the lugs.
2
Soak a soft cloth in lukewarm soapy water. Rub your case gently with the cloth to remove fingerprints, dirt and debris. Unless your timepieces is rated for it, don't dip the watch under water.
3
Dirt will naturally get caught in the edges and shifts of planes in the watch case geometry.
4
For deeper cleaning you can use a soft bristle brush. Do not be aggressive - you risk leaving micro scratches on the case.
5
Dry the case with a dry soft cloth.
Cleaning the Strap
1
Carefully remove the straps from the watch case. Wipe them with a dry cloth to remove any dirt or material collected on the surface.
2
Dampen a microfiber cloth, and apply a little bit of gentle soap to it. Wipe the leather band with this cloth in circular motions.
3
Rinse the cloth under running water. Squeeze out excess water and use the damp cloth to remove any soap from the leather strap.
4
Air dry the leather watch strap. Do not place it under direct sunlight.
5
Apply leather conditioner to the watch strap as per instructions on the bottle.
Precautions
Following the below recommendations will help ensure longevity for your EON timepiece.
Water Exposure
Your EON timepiece contains a delicate mechanical movement. This is the beating heart of your watch and is made of a myriad of metals. Therefore it is best to minimize exposure of your watch to any water or moisture. Unless its a dive watch, we recommend you remove your timepiece when attending a shower or swimming. You can always check the water resistance on the case back of our watches.
Magnetism
Watches with mechanical movements contain extremely thin and sensitive springs. Exposure to magnetic fields can magnetize this spring and impact time keeping accuracy. It is a good practice to keep your timepiece away from strong magnets and electronic devices.
Storage
Timepieces contain rubber gaskets, which don't take kindly to heat and excessive sunlight. When your timepiece is not on your wrist, place it in a dry, cool place. Keep it out of direct sunlight and away from moisture during storage. If possible, store it in a watch box or a watch carrier to protect it from scratches and dust.
Technical Support
If you ever encounter any issues or malfunctions with your timepiece, we advise you to contact our customer service team. You can do so, by completing the form below. Our trained experts will be able to answer your concerns and advise on the best course of action.